Terms & Conditions

1. General Terms and Conditions

PTGAMING is an online betting and gaming platform that operates under PAGCOR accreditation. By using our services, you agree to these terms and conditions and you are expected to follow them. PTGAMING reserves the right to update or change these terms at any time. If you continue using the platform after changes are posted, you will be considered to have accepted the revised terms.

• You must be at least 21 years old to use PTGAMING.
• You must be legally qualified to place bets.
• Online betting must be lawful in your country or region.
• You are required to provide truthful and complete information.
• Each person may open only one account.
• You are responsible for the security of your own account.

By using PTGAMING, you confirm that you meet all these requirements and that all information you supplied is true and accurate. If we find out that you gave false information or violated these terms, we may suspend or close your account.

2. Account Registration

To open an account with PTGAMING, you need to fill out a registration form and provide your personal details. When completing the process, you must submit accurate and current information. We may also ask for verification documents, such as a government ID or proof of address, to confirm what you have provided.

• Full name (as shown on your ID)
• Date of birth (to prove you are 21 and above)
• A valid email address
• Mobile number (+63) for verification purposes.
• Residential address.
• Create a strong password.

3. Betting Rules

When placing bets on PTGAMING, you must follow our betting rules at all times. Each game and sports event has its own rules that you need to understand. Be sure to check the odds, your stake, and the potential payout before confirming a bet. Once a bet is confirmed, it cannot be cancelled.

• Minimum bet amount applies per game.
• Maximum bet limits vary from one game to another.
• Check your balance before placing a bet.
• Live betting odds can change quickly.
• Bets may be voided if a technical error occurs.
• Suspicious betting patterns will be investigated.

PTGAMING uses official scores and results to settle all bets. If an event is cancelled or postponed, affected bets are refunded. We keep a complete record of every bet, and our records are considered final in the event of any dispute.

4. Payments and Withdrawals

PTGAMING supports a range of local payment methods, including GCash, Maya, QRPH, and bank transfer. Deposits are typically processed instantly, while most withdrawals are completed within about 10 minutes. You must verify your account before making a withdrawal.

• There is a minimum deposit amount, which is shown in the wallet center.
• A minimum withdrawal amount applies and is displayed in the cash-out section.
• KYC verification is mandatory before the first withdrawal.
• Withdrawals must be made through the same method used for your deposit.
• You cannot withdraw until any active bonus has been cleared.
• Suspicious transactions may be held for investigation.

5. Bonuses and Promotions

At PTGAMING, every bonus and promotion comes with its own set of terms that you must follow. Always read the conditions carefully before claiming any offer. If a bonus is misused, your account may be closed and the bonus amount will be forfeited.

• The welcome bonus is available exclusively to new players.
• Each bonus has its own wagering requirement that must be met.
• Bonuses have a limited validity period, usually 30 days.
• You cannot use multiple bonuses at the same time.
• You must complete the wagering requirement before you can cash out any bonus funds.
• PTGAMING reserves the right to cancel or revoke any bonus at any time.

6. Duties and Obligations

By using PTGAMING, you acknowledge that betting and gaming involve risks, and you play entirely at your own risk. We are not responsible for your wins or losses. You are expected to play responsibly and wager only within your means. If you feel that gaming is becoming a problem, seek help immediately.

• Keep your account login details and password secure at all times.
• Do not let anyone else use your account.
• Report any suspicious activity on your account right away.
• Keep your personal information accurate and up to date.
• Use the responsible gaming tools available on the platform.
• Always follow applicable laws and fulfill your tax duties.

7. Prohibited Activities

The following activities are strictly prohibited on PTGAMING. If you engage in any of them, your account may be permanently closed and any winnings will be forfeited. We monitor all suspicious activity and may take legal action when necessary.

• Creating or using multiple accounts.
• Providing false details or forged documents.
• Abusing bonuses or manipulating the system.
• Colluding with others or joining syndicate betting.
• Money laundering or using illegal funds.
• Using hacking methods, bots, or automation tools.
• Using or sharing another person's account.
• Filing chargebacks or committing payment fraud.

8. Account Suspension and Closure

PTGAMING reserves the right to suspend or close your account at any time and for any reason. Your account may be closed if you violate these Terms and Conditions or if suspicious activity is detected. You can also contact customer support anytime if you wish to close your account on your own.

• Immediate suspension for rule violations
• Accounts may be frozen while an investigation is ongoing
• If permanently closed, your balance will be returned, excluding bonuses
• Self-exclusion options are available
• Closed accounts cannot be reopened
• PTGAMING's decision is final